Can I Cancel My Planet Fitness Membership Over The Phone
Camila Farah
Planet fitness does not offer an online service through which your membership can be cancelled.
Call the department and request a meeting to cancel your membership. Memberships can t unfortunately be cancelled by email or phone. A certified letter may be required which will provide you confirmation your letter was received but please contact your home club to confirm the cancellation policy. Can you cancel planet fitness membership online.
So there is no need to waste any time searching for that option. There are two ways to cancel your planet fitness membership. There are only two ways to cancel a subscription with planet fitness either through a certified letter or by visiting the club in person. While we hate to see you cancel your membership if your club is open you can send a letter to your home club requesting to cancel or you can stop by your home club and cancel in person.
In person at your planet fitness branch or through the mail. Check the hours for your location s membership services department. Annual contracts are best canceled before the 25th of the month. If you do join planet fitness and wish to cancel they require you to either speak to someone at the gym in person or send a letter.
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They also wanted us to make it very clear that planet fitness absolutely will not let you cancel over the phone or via email. It finally stopped about 3 months after i noticed i was still paying approximately 30 phone calls more faxes emails letters than i could even guess at and not a single apology for them or refund for the extra time i spent trying to cancel and or for the extra months i paid for that i didn t use. Please remember that your cancellation request is subject to any obligations of your membership agreement. However you cannot cancel a planet fitness club membership via telephone or email.
Your club staff will be able to review the terms of your membership agreement and answer any questions you have. You can cancel at any time but you can be charged with fees depending on your membership.
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