Can I Get A Replacement Safelink Phone
Olivia Luz
Safelink replaces a defective phone if the phone is returned within one year of the customer s activation date.
The good news is you can get a replacement phone at most stores. According to the policy you are allowed to request a replacement when your phone is stolen or lost. General safelink replacement phone rules. A free replacement phone is a refurbished device.
However the replacement is limited to one phone per user. Call 1 800 723 3546 or 1 800 378 1684 as soon as possible in case your device is lost or stolen. There is a limitation to this definitely you can only get a replacement once which means that if you lose your phone for the second time then you will not be able to get a new replacement. If you purchased your safelink wireless phone from safelink wireless s official website you have thirty 30 days from the date your phone was delivered to you to return it to us for either an exchange or a refund.
In most cases safelink will only replace a phone free of charge on one occasion. So if you lost your phone then you will have to follow the terms stipulated under the safelink wireless replacement policy. Lucky for you safelink has a clear replacement policy. With this scheme you can get a completely free replacement for your safelink compatible phones.
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If your phone happens to get be dropped in water or crushed by your motorcycle then the policy does not apply to you. You need to be eligible for the scheme to avail of this benefit. If your phone becomes damaged or is lost or stolen again you will have to pay for a new handset to be mailed to you. The first thing you must do if your phone is lost or stolen is contact a safelink customer service representative to let them know so that they will immediately suspend your service then hold the minutes you still have available so that they can be transferred to your new phone upon activation.
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